We ship in 24 hours for 91% of orders!
If you place an order on the website or via the APP, and everything is available, we can hand over your products to the courier for delivery in less than 24 hours!
For example, if you place an order by 10:00 AM, we can hand it over to the courier on the same day. In any case, within 24 hours for 91% of orders.
You can receive your desired products at home in just 1 day! On average, from the moment the shipment is handed over to the courier, it will take 24/48 hours to reach your home.
Alternatively, you can check availability directly online or via the APP at one of our sales points, and you can collect and pay for the product just minutes after ordering it!
We always recommend using online ordering to ensure the goods are reserved in your name. Please note that public holidays and days when couriers do not collect or deliver shipments (e.g., Saturday, Sunday, Ferragosto, etc.) are not included in the calculation of delivery times.
We ship only with express courier, and we usually use GLS, BRT, DHL, or SDA.
You can track your order from our website or the courier's website, and by providing your email address and/or phone number, the courier will notify you of the delivery.
Should you wish to use a different courier of your choice, please contact us.
Shipping Costs!
We almost always have offers that include free shipping. In any case, shipping costs are calculated based on the products in your cart. Generally, shipping for common items starts from €5.00, while for large/heavy items (such as Smart TVs, electric scooters, and purifiers), it costs around €19.90.
Please note: the online catalog depends on the quantity of products available in our stores, and stock levels may change very quickly.
Please note: for remote locations (e.g., Venice, smaller islands, etc.), we reserve the right to request a surcharge before shipping the order. Otherwise, the order will be refunded.
DELIVERY AND COLLECTION OF PRODUCTS PURCHASED THROUGH THE WEBSITE AND ADDITIONAL SERVICES
5.1 Delivery location
Unless the Customer has chosen to personally collect the product booked online at a TEC Store Italia Point of Sale and/or an Affiliated Point of Sale, TEC Store Italia will deliver the purchased item (product and/or service) to the address indicated by the Customer.
The methods for setting the shipping details for the goods depend on the selected payment method:
– PayPal Express Checkout (“Short process”): the data is set by the customer within their PayPal payment authorization page. The data is then forwarded to TEC Store Italia, which will use it within the ordinary sales process.
The shipping details set by the customer in their PayPal account cannot be modified by TEC Store Italia.
– PayPal (“Long process”), payment cards, and Agos financing: the data is set on the Mi Corner Italia Corporation website and then forwarded to the provider of the selected payment instrument.
TEC Store Italia is not responsible for the non-delivery of the purchased product and/or service due to Customer errors in indicating the address (e.g., missing house number, unknown address, incorrect address, etc.).
TEC Store Italia does not deliver outside the national territory; any orders with incomplete shipping details or with a delivery location abroad will be automatically canceled.
5.2 Delivery times
Products indicated as “available” will be delivered within the timeframe indicated in the email or Order Acceptance Notification and, in any case, within 4 working days from the sending of the email or Order Acceptance Notification.
For products indicated as “orderable subject to availability verification,” as well as in the case of Mixed Orders, the indicative home delivery time is that indicated in the email or Order Acceptance Notification. In any case, pursuant to art. 61, co. 1, of the Consumer Code, TEC Store Italia will carry out the delivery no later than 30 days from the date of conclusion of the sales contract.
In case of purchase of multiple products of different types, TEC Store Italia reserves the right to deliver them at different times. This choice by TEC Store Italia will not entail any additional costs for the Customer.
To avoid any misunderstanding, it is specified that deliveries will not be made on Saturdays, Sundays, and public holidays. However, the Customer may request, as an additional paid service, pursuant to art. 5.4 below, Saturday morning delivery.
5.3 Product verification by the Customer
Upon receipt of the purchased product, the Customer is required to verify if:
(i) the number of packages delivered matches that indicated on the transport document;
(ii) the packaging is externally intact.
Acceptance of product delivery without the Customer having noted a reservation or dispute on the transport document is equivalent to acknowledging the conformity of the delivery to the Order in terms of quantity, type, and packaging.
The additional guarantees provided by law in relation to the delivered products remain unaffected.
5.4 Additional services
The Customer may request some additional services to be performed simultaneously with the delivery of the products, including, by way of example, the installation service for the purchased product, under the economic conditions agreed upon from time to time.
These services will be provided by installers authorized by TEC Store Italia, which is why delivery times may in this case be longer, as indicated in paragraph 5.2.
5.5 Product collection at a point of sale
Collection of an order placed both from the "TEC Store Italia" APP and from the website www.tecstoreitalia.com can be made within and no later than 3 calendar days from the order confirmation. Otherwise and without prior notice, the order will be canceled, and the products will be unblocked and put back on sale.